Privacy Policy
VIVIAN KATSAROS — Privacy Policy
Last Updated: August 2026
At Vivian Katsaros (@vivian.wellness), your privacy matters.
This Privacy Policy explains how we collect, use, and share
your personal information when you visit or make a purchase
from our store.
1. INFORMATION WE COLLECT
When you visit our site, we collect certain information about
your device, your interactions with us, and the details needed
to process your orders. If you contact us for support, we may
collect additional information at that time.
We refer to any information that can uniquely identify an
individual as "Personal Information." Here is what we collect
and why:
A. Device Information
Examples: Browser type and version, IP address, time zone,
cookie data, pages viewed, search terms, and how you
interact with our site.
Purpose: To optimize your browsing experience, load pages
correctly, and analyze visitor behavior to improve our store.
Source: Collected automatically via cookies, log files, web
beacons, and pixels.
Shared with: Analytics and marketing providers such as
Google Analytics and Meta Pixel (where applicable).
B. Order Information
Examples: Name, email address, billing address, and payment
details.
Purpose: To fulfill your order, process payment, deliver
your digital download, send order confirmations, and screen
for fraud.
Source: Provided by you during checkout.
Shared with: Payment gateways (Shopify Payments, PayPal,
Stripe) and digital delivery services.
Note: Because our products are digital downloads, we do not
collect shipping addresses. No physical address is required
to complete a purchase.
C. Customer Support Information
Examples: Any information you provide when contacting us
about an order, download issue, or refund request.
Purpose: To assist with your inquiry, resolve issues, and
process refunds.
Source: Provided directly by you when you reach out via
email or Instagram DM.
We do not collect or store sensitive financial data such as
full card numbers. All payment details are handled securely
by third-party payment processors.
2. MINORS
Our site is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If you believe a minor has submitted personal information to
us, please contact us and we will remove it promptly.
3. SHARING YOUR INFORMATION
We share your personal information only with trusted third
parties who help us operate our business:
Shopify — powers our online store
(see shopify.com/legal/privacy)
Payment Processors — Shopify Payments, PayPal, Stripe
Digital Delivery — services used to deliver your PDF
download after purchase
Email Marketing — if you opt in to receive updates or
promotions
Legal and Compliance — if required by law, court order,
or to protect the rights of Vivian Katsaros or our
customers
We do not sell, rent, or trade your personal information
to third parties for their marketing purposes.
4. ADVERTISING AND BEHAVIORAL TRACKING
We may use targeted advertising based on your browsing
activity. Our advertising partners may include:
Google Ads / Google Analytics
Facebook and Instagram Ads (Meta)
You can opt out of targeted advertising using the links below:
Google: adssettings.google.com
Facebook/Meta: facebook.com/settings/?tab=ads
General opt-out: optout.aboutads.info
5. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Process and fulfill your digital download orders
Deliver your purchased PDF files
Provide customer support and handle refund requests
Improve our website and product offerings
Detect and prevent fraudulent transactions
Send marketing updates and promotions (only with your
consent — you can unsubscribe at any time)
6. YOUR PRIVACY RIGHTS
GDPR — EEA Residents
If you are located in the European Economic Area, you have
the right to:
Request access to the personal data we hold about you
Correct or update inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications at any time
Request a portable copy of your data
CCPA — California Residents
If you are a California resident, you have the right to:
Request details on the personal information we have
collected about you
Request deletion of your personal data
Opt out of the sale of your personal information
(note: we do not sell personal data)
To exercise any of these rights, contact us at the email
address listed below.
7. DATA RETENTION
We retain your personal information only as long as necessary
to fulfill your order, provide ongoing access to your digital
purchases, comply with our legal obligations, resolve disputes,
and enforce our agreements. You may request deletion of your
data at any time by contacting us.
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies to improve your experience on our site. These
include:
Essential Cookies — required for cart functionality and
checkout
Analytics Cookies — used to understand how visitors use
our site
Marketing Cookies — used to deliver relevant ads based on
your interests
You can manage or disable cookies through your browser
settings, or visit allaboutcookies.org for guidance.
9. DO NOT TRACK
We currently do not respond to "Do Not Track" browser signals.
You can manage your advertising preferences using the opt-out
links in Section 4.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect
changes in our practices or legal requirements. We encourage
you to review this page periodically. The "Last Updated" date
at the top will always reflect the most recent revision.
11. CONTACT US
If you have any questions or concerns about this Privacy
Policy, please reach out:
Instagram: @vivian.wellness
For formal privacy complaints, you may also contact your
local data protection authority.